Ticketmaster Help Page
Login Troubleshooting
Signing Up on a Computer
Go to tulsapac.com
Click LOGIN
This can be found in the top, right side of the screen
Click Sign Up
This can be found near the top of the screen titled Sign In to Tulsa Performing Arts Center, just to the right of the line that says New to Ticketmaster?
Enter your information and click Next
Confirm your email and cell phone number with the codes sent to each
Signing Up on a Phone
On your smart phone, go to tulsapac.com
Click MENU
Click LOGIN
This can be found at the bottom of the screen
Click Sign Up
This can be found near the top of the screen titled Sign In to Tulsa Performing Arts Center, just to the right of the line that says New to Ticketmaster?
Enter your information and click Next
Confirm your email and cell phone number with the codes sent to each
Unable to Sign Up
If you receive a message that you already have an account, try clicking SIGN IN instead.
If you have forgotten your SIGN IN password, please click Forgot Password underneath the password field to reset it.
Unable to Sign In
If you are unable to Sign In, you probably have not yet signed up on our new platform, Ticketmaster. Please follow the instructions above to Sign up on your computer or smart phone.
Your Phone Is Your Ticket Troubleshooting
Viewing Tickets
Using your smart phone, log in to tulsapac.com
Go to My Events
Click on the event in question and press View Event Details
Press the word Tickets
The seating location for each ticket will be listed. Press on Seat/Ticket Location for each ticket to show the barcode for that ticket
These bar codes can be scanned or added to Google or Apple wallets
On Google wallet, tickets will show a barcode to be scanned. On Apple wallet, tickets will show a graphic that can be scanned.
Tickets on Apple or Google Wallets
Adding tickets to Apple or Google wallets allows you to scan your tickets while offline for entry into the theatre. If scanning directly from tulsapac.com, you will need to be connected to Wi-Fi, which can sometimes be difficult to do.
iPhone: Tickets added to Apple wallets will not show a barcode. Instead, a graphic will appear that can be scanned.
Android: Tickets added to Google wallets will show a barcode, which can be scanned.
Safe Tickets Error Message: Each Ticketmaster account can only be linked to one Apple ID or Google account. If more than one person attempts to log in to the same account, the first user will be able to save the ticket to the wallet. The second user will receive an error message and will not be able to save the ticket.
Transfer Tickets Troubleshooting
The transferring of tickets will only work IF the transfer option is available on for that event. If you are unable to transfer tickets, it is likely not an option for that event.
On the Computer
Go to tulsapac.com
Click LOGIN
This can be found in the top, right side of the screen
Click My Events
Click Transfer Tickets
This can be found in the upper right corner of your screen
Follow the instructions given
On the Phone
On your smart phone, go to tulsapac.com
Click MENU
Click LOGIN
This can be found at the bottom of the screen
Click My Events
Click Transfer Tickets
This can be found in the upper right corner of your screen
Follow the instructions given
Still having issues? please reach out to the ticket office by emailing ticketoffice@tulsapac.com or by calling 918-596-7111. Ticket office hours are Monday through Friday, 10:30 a.m. to 5:30 p.m. and two hours prior to an event.